Scimonoce Software LLC
Why We Collect Personal Information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.
If you do not want Scimonoce Software to keep you up to date with Scimonoce Software news, software updates and the latest information on products and services contact us at firstname.lastname@example.org to have us update your personal contact information and preferences.
What Information We Collect And How We May Use It
There are a number of situations in which your personal information may help us give you better products. For example:
- We may ask for your personal information when you're discussing a service issue on the phone or email with an associate, downloading a software update, participating in an online survey, registering your products, or purchasing a product.
- When you interact with Scimonoce Software, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Scimonoce Software products you own, such as their serial or registration numbers and date of purchase; and information relating to a support or service issue.
- We also collect information for market research purposes — such as your occupation and where you use your computer — to gain a better understanding of our customers and thus provide more valuable service.
- We collect information regarding customer activities on our websites and products. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
- We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Scimonoce Software's products.
Your Scimonoce Software ID and related information
The Scimonoce Software website, as well as Scimonoce Software services allows you to create an “Scimonoce Software ID” based on your personal information. This convenient service saves you time and allows for easier use of our web services. Here's how it works: You create a personal profile — providing your name, phone number, email address, and in some cases your mailing address or a credit card number — and choose a password and password hint (such as the month and day of your birth) for security. The system saves your information and assigns you a personal Scimonoce Software ID — in many cases simply your email address, because it's unique and easy to remember. The next time you order from the Scimonoce Software or register a new product, all you need to do is enter your Scimonoce Software ID and password; the system looks up the information it needs to assist you. In addition, if you update the information associated with your Scimonoce Software ID it will be available for all your transactions with Scimonoce Software globally.
Publicly displayed information is public
If you use a bulletin board or chat room on an Scimonoce Software website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Scimonoce Software is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, Scimonoce Software will collect that information from your interaction and the information will become publicly available.
When We Disclose Your Information
Scimonoce Software takes your privacy very seriously. Scimonoce Software does not sell or rent your contact information to other marketers.
Within the Scimonoce Software Group
With our service providers, vendors, and strategic partners
There are also times when it may be advantageous for Scimonoce Software to make certain personal information about you available to companies that Scimonoce Software has a strategic relationship with or that perform work for Scimonoce Software to provide products and services to you on our behalf. These companies may help us process information, process payment, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Scimonoce Software's policies, except if we inform you otherwise at the time of collection. For example, when you purchase a product through our payment processor, you authorize Scimonoce Software and its payment processor to exchange the information that you provide during the purchase to carry out purchase and product activation. Your account will be governed by Scimonoce Software and its payment processor's respective privacy policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Scimonoce Software website.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How We Protect Your Personal Information
Scimonoce Software takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Scimonoce Software's payment processor uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from Scimonoce Software through its payment processor, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it's transmitted over the Internet.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.
Our Commitment To Data Security
Scimonoce Software has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date, and you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the email address below.
Our Commitment To Children's Privacy
Cookies And Other Technologies
For example, knowing your first name lets us welcome you with a greeting the next time you visit the Scimonoce Software. Information such as your country and language helps us provide a more useful online experience. And your contact information, product serial and/or registration numbers, and information about your computer helps us register your products, personalize our products and provide you with customer service.
If, however, you prefer not to enable cookies, please note that certain features of the Scimonoce Software website will not be available once cookies are disabled.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. Scimonoce Software will not use the information collected to market directly to that person.
In some of our email messages we use a “click-through URL” linked to content on the Scimonoce Software website. When customers click one of these URLs, this may pass them through our web server before arriving at the destination web page. We may track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
Our Commitment To Your Privacy
As we said, Scimonoce Software takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Scimonoce Software employees and strictly enforce privacy safeguards within the company.
Scimonoce Software's website has links to the sites of other companies. Scimonoce Software is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If you do not want Scimonoce Software to keep you up to date with Scimonoce Software news, software updates and the latest information on products and services contact us at email@example.com to have us update your personal contact information and preferences. If you notify us that you do not want us to use your information for a particular purpose, we will not do so.
Scimonoce Software LLC P.O. Box 7525, Champaign, Illinois, USA, 61826
Last updated January 5, 2010
© 2010 Scimonoce Software LLC. All rights reserved.